It’s the most emotional time of the year

It’s the most emotional time of the year

The future trends industry is in overdrive. The tills are still ringing to the tune of frenzied, last minute Christmas shopping but the eyes of business pundits are already focused beyond the next fortnight’s excesses and on to what this month’s Marketing magazine has called…

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Is it time for the real sharing economy?

Is it time for the real sharing economy?

Business planning for 2016 is in full swing. The air is laden with weighty vocabulary – a transformation here, some disruption there, agility everywhere. Horizons are being scanned. Lessons are being sought from the businesses and brands that have really delivered this year. The so-called…

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Make relationship management one of your World Class Basics

Make relationship management one of your World Class Basics

This week sees the end of an extraordinary Rugby World Cup. Both the real Final and the euphemistically named Bronze Final promise to be exciting closely fought spectacles and fitting advertisements for a great sport. Organisers, participants and observers have already begun to identify and…

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No more heroes. A leadership lesson from rugby’s top teams

No more heroes. A leadership lesson from rugby’s top teams

Rugby World Cup 2015, the world’s third largest sporting event based on ticket sales, is in full swing. Or rather it was, in our household, until Saturday evening when the Welsh rather punctured England’s ambitions. Combine this with my wife’s theatrical outburst on Sunday evening…

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If procurement teams are only incentivised on cost savings, guess where they focus

If procurement teams are only incentivised on cost savings, guess where they focus

Many of the meetings I’ve been having lately have included a discussion on procurement. What is surprising is that the views expressed are extremely consistent. What is unsurprising is that this conversation tends to occur when procurement people are not in the room. With an angst…

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Will hyper-bespoke technology take decision-making beyond both emotion and reason?

Will hyper-bespoke technology take decision-making beyond both emotion and reason?

How do we humans make decisions? How long have you got? It’s a question well served by academic brainpower and literature. In recent years, neuroscientists have even begun to publish best-sellers on how and why we choose what we choose, expanding our minds with a…

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